Privacy Policy for ck44bat

1 Information We Collect

ck44bat collects personal information from users at several stages of the account lifecycle — during registration, during day-to-day platform use, and when you contact our support team. We collect only the information that is genuinely necessary for the purposes described in this Privacy Policy.

1.1 Information You Provide Directly

When you register for a ck44bat account or interact with our platform, you may provide the following categories of personal information:

• Identity information: Full legal name, date of birth, gender, and nationality.
• Contact information: Email address, mobile phone number, and residential address (including city and postal code).
• Verification documents: Copies of government-issued photo ID (National ID card, passport, or driving licence), proof of address documents, and payment method ownership evidence — submitted as part of our KYC (Know Your Customer) process.
• Financial information: Payment method details such as bKash account number, Nagad account number, Rocket account number, Upay number, Visa or Mastercard details, and bank account information for Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank transactions.
• Account credentials: Username and encrypted password (we never store passwords in plain text).
• Support communications: Any information you include in emails, live chat transcripts, or other messages sent to the ck44bat support team.

1.2 Information Collected Automatically

When you access the ck44bat platform, certain technical information is collected automatically by our systems. This includes:

• IP address and approximate geographic location (city or region level)
• Device type, operating system, and browser version
• Session start and end times, pages visited, and features used
• Betting and gaming activity records, including stakes placed, markets accessed, games played, and outcomes
• Deposit and withdrawal transaction logs
• Referral source (how you arrived at ck44bat, e.g., direct URL entry or a referring link)

1.3 Information from Third Parties

In certain circumstances, ck44bat may receive personal information about you from third-party sources, including payment processors (such as bKash, Nagad, and Rocket) confirming transaction completion, identity verification service providers conducting KYC checks on our behalf, and fraud prevention databases. We use this information only to verify your identity, process your transactions, and protect the security of the platform.

2 How We Use Your Data

ck44bat uses the personal information we collect for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The table below summarises our primary data uses and the legal basis for each:

2.1 Responsible Gaming Monitoring

ck44bat uses automated analysis of your betting and gaming activity data to identify patterns that may indicate problem gambling behaviour. This is done in the interest of player welfare and forms part of our commitment to responsible gaming. If our monitoring systems flag a potential concern, a member of our safer gaming team may contact you directly. This use of your data cannot be opted out of, as it forms part of our duty of care obligations to all players.

2.2 Marketing Communications

If you have opted in to receive promotional communications from ck44bat, we may use your contact information to send you information about bonuses, seasonal promotions (including Eid offers, Pohela Boishakh campaigns, BPL cricket promotions, and T20 World Cup specials), new game launches, and platform updates. You may withdraw your consent to marketing communications at any time by contacting support@ck44bat or adjusting your notification preferences within your account settings. Withdrawal of marketing consent does not affect the lawfulness of any communications sent prior to withdrawal.

3 Data Sharing and Disclosure

ck44bat may share your personal information with a limited set of trusted third parties where it is necessary to operate the platform, comply with legal requirements, or protect the security of users and the business. All third-party recipients of your data are contractually bound to handle it securely and to use it only for the specific purpose for which it was shared.

3.1 Service Providers

We work with carefully selected service partners who process data on our behalf, including:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) — to facilitate deposits and withdrawals.
• Identity verification providers: KYC and document verification partners who confirm the authenticity of identity documents you submit.
• Game providers: Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe, and other certified studios — who may receive limited session data necessary to deliver their game products to you. Game providers operate under their own data processing agreements.
• Technology and infrastructure providers: Cloud hosting, database, and cybersecurity partners who power the ck44bat platform infrastructure.
• Customer support tools: Live chat and email support platform providers who process support conversation data on our behalf.

3.2 Legal and Regulatory Disclosure

ck44bat may be required to disclose your personal information to competent authorities, law enforcement agencies, or courts where such disclosure is required by applicable law, a court order, or a lawful regulatory request. We will notify you of any such disclosure where we are legally permitted to do so. We may also share information with fraud prevention agencies and anti-money-laundering databases where we have reasonable grounds to suspect financial crime.

3.3 Business Transfers

In the event that ck44bat undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, ck44bat will take reasonable steps to ensure that the receiving party commits to handling your data in a manner consistent with this Privacy Policy, and you will be notified of any material change in data controllership.

4 Cookies and Tracking Technologies

ck44bat uses cookies and similar tracking technologies on our website and platform. A cookie is a small text file that is stored on your device when you visit a website. Cookies help us deliver a consistent and personalised experience, maintain your login session, and understand how the platform is used.

4.1 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function. They manage your login session, keep your account secure, and enable core features such as depositing funds and placing bets. These cookies cannot be disabled without disrupting your use of the platform.
• Functional cookies: These remember your preferences — such as your chosen language, odds format, and display settings — so you do not have to reconfigure the platform on every visit.
• Analytical cookies: These collect aggregated, anonymised data about how users interact with the platform (pages visited, session duration, error events) to help us identify areas for improvement. Individual users are not identifiable from analytical cookie data.
• Security cookies: These help us detect and prevent fraudulent activity, bot access, and account takeover attempts by analysing access patterns and device fingerprinting signals.

4.2 Managing Cookies

You may configure your browser to refuse or delete cookies at any time. Instructions for managing cookies vary by browser but are typically found in the browser's Settings or Privacy menu. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your ck44bat account and using core platform features. ck44bat does not currently respond to browser "Do Not Track" signals, as there is no universally accepted standard for how these signals should be interpreted.

5 Data Security Measures

ck44bat takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.

Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers
• Encryption of sensitive data fields (including passwords and payment details) stored in our databases
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis
• Regular internal security audits and vulnerability assessments of our platform infrastructure
• Multi-factor authentication requirements for staff accounts with access to player data systems
• Automated intrusion detection and anomaly monitoring on all production systems
• Contractual data processing agreements with all third-party service providers

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ck44bat will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

You also play an important role in keeping your account secure. You must keep your login credentials confidential, use a strong unique password, and notify ck44bat immediately at support@ck44bat if you suspect unauthorised access to your account.

6 Data Retention Policy

ck44bat retains your personal data only for as long as is necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Anonymised and aggregated data (which cannot identify any individual) may be retained indefinitely for statistical and analytical purposes.

7 Your Privacy Rights

As a ck44bat account holder, you hold a set of rights in relation to the personal data we hold about you. ck44bat is committed to honouring these rights promptly and transparently. Your rights include:

• Right of access: You may request a copy of all personal data that ck44bat holds about you. We will provide this in a clear, structured format within a reasonable timeframe.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details directly within your account settings, or contact our support team for assistance.
• Right to erasure: You may request the deletion of personal data that ck44bat holds about you. Please note that this right is not absolute — we may be required to retain certain data to comply with legal obligations (such as AML record-keeping requirements), and in such cases we will explain which data must be retained and why.
• Right to restriction of processing: In certain circumstances (for example, where you contest the accuracy of data we hold), you may request that we restrict our processing of your data while the matter is resolved.
• Right to data portability: You may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to the processing of your personal data where we rely on legitimate interest as our legal basis. You may also object to the receipt of direct marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.1 How to Exercise Your Rights

To exercise any of the rights described above, please contact the ck44bat data team by emailing support@ck44bat with the subject line "Privacy Rights Request". Please include your full name and the email address associated with your account so that we can verify your identity before processing the request. We aim to respond to all privacy rights requests within 30 days of receipt. In cases of particular complexity, this period may be extended by up to a further 30 days, in which case we will notify you of the extension and the reasons for it.

8 Contact and Complaints

ck44bat takes all privacy concerns seriously. If you have a question about this Privacy Policy, a concern about how your personal data has been handled, or a complaint about a specific data processing activity, we encourage you to contact our support team in the first instance so that we can attempt to resolve the matter directly.

8.1 Contacting ck44bat

All privacy-related enquiries and complaints should be directed to:

8.2 Changes to This Privacy Policy

ck44bat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When material changes are made, we will notify registered account holders via email or through an in-platform notification at least 14 days before the revised policy takes effect. The effective date at the top of this document will be updated to reflect the date of the most recent revision. We encourage you to review this page periodically to stay informed of how ck44bat protects your privacy.

8.3 Children's Privacy

ck44bat is strictly an 18+ platform. We do not knowingly collect personal data from persons under the age of 18. If we discover or are notified that an account has been created by someone under 18 years of age, we will immediately suspend that account, delete the associated personal data to the fullest extent permitted by law, and void any associated transactions. If you believe a minor has registered on ck44bat, please contact us immediately at support@ck44bat.